FAQ & Troubleshooting
b. If your Push Notification settings are correct, try restarting the app or phone and opening the app again. This will reset the push notifications.
b. If in the US, please confirm you are using the full 10 digit mobile number.
c. If international, please confirm you are using a “+” and the country code.
d. If the number is correct and they are still not receiving the text message, then it is possible that the automated message exceeds the 160 character limit. You can reduce this by shortening your name under the Settings tab.